Jumana Alsamaida

Jumana Alsamaida

IT & Administration Intern | Systems Analysis

Dubai, UAE

Profile summary

IT & Administration Intern | Systems Analysis with a Business Information Systems degree and governmental experience in IT and administrative operations. During an internship at Al Dhaid City Municipality, configured domain accounts, deployed hardware, and digitized property records to increase information accessibility. Audited departmental files to support technical infrastructure and applied systems analysis skills to organizational workflows.

Career highlights

IT Infrastructure Support: Configured 20+ corporate domain accounts and email profiles via Active Directory while deploying multiple desktop workstations through hardware validation and operating system installation.

Records Management: Audited and organized 100+ employee records and departmental files to improve information accessibility and reduce retrieval time for municipal staff.

Digital Transformation: Digitized and archived 50+ property and housing files, including engineering drawings and legal documentation, into structured electronic repositories for long-term storage.

Systems Implementation: Supported the implementation of a digital biometric attendance solution by linking employee profiles with attendance records to streamline administrative tracking.

Key skills

Skills
Systems Analysis & DesignDatabase Management SystemsDashboard DesignActive DirectoryMicrosoft ExcelData AnalysisProblem SolvingAttention to DetailTime ManagementAdaptabilityRecords ManagementSQL

Professional experience

IT & Administration InternJun 2026 - Present
Al Dhaid City Municipality, Sharjah, UAE | Sharjah, UAE

Contributed to IT and administrative operations at Al Dhaid City Municipality, supporting the technical team with user account management, hardware deployment, and document digitization. Assisted in maintaining organizational records and improving internal file accessibility.

  • Created and configured 20+ corporate domain accounts and email profiles using Active Directory to facilitate secure employee onboarding.
  • Audited, verified, and organized 100+ employee records and departmental files to improve information accessibility and reduce retrieval time.
  • Deployed and configured multiple desktop workstations, including operating system installation, driver setup, and hardware validation.
  • Digitized and archived 50+ property and housing files, including engineering drawings and legal documentation, into structured electronic repositories.
  • Assisted with the implementation of a digital biometric attendance solution by linking employee profiles with attendance records.

Education

B.S.Jan 2026
University of Sharjah, UAE

Business Information Systems (BIS)